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Customer Help

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Common purchase queries answered

Seller informations

Starting a shop on DazzyDeals is free, there is a 10% transaction fee on the sale .

It’s easy to set up a store on DazzyDeals. Create an DazzyDeals account (if you don’t already have one), set your shop location and currency, choose a store name,list your item and get paid

With DazzyDeals Payments, our easy-to-use and secure payment system, you may accept payments from a wide variety of payment methods including credit and debit cards, PayPal. Funds from your sales are deposited directly to your bank account or Paypal, no matter how or from where the buyer pays.

Seller Protection is a program that offers you peace of mind in the event of a transaction dispute. If you are unable to resolve a disagreement with a buyer and the transaction meets eligibility requirements, DazzyDeals will help you resolve the issue through our dispute resolution system.

To become a DazzyDeals seller, ensure that:

Your accouant has been verified by Dazzydeals.
The products you intend to sell are not under our list of Prohibited Products.


In addition, you’ll need to comply with the platform policies for Dazzydeals sellers:

Sell only items that are 100% authentic
Support a 30-day return/refund policy
Offer free shipping for all items/subscribe to Dazzydeals Supported Logistics

Products that are not allowed to be sold by law or under DazzyDeals ‘s Listing Policy will be considered prohibited products on DazzyDeals.
 
Examples of prohibited products include:  
  • Alcohol (unless a valid license has been submitted to and is approved by Shopee)
  • Animal and wildlife products
  • Drugs
  • Firearms
  • Narcotics
  • Prohibited food
  • Services
  • Sexually explicit content
  • Stock
  • Stolen goods 
  • Tobacco 

Seller Balance is an income management tool on the Seller Dashbord . It helps you manage your income by giving you an overview of all your transactions and sales revenue.

You can make withdrawals on both the Seller Balance page on DazzyDeals. Money from your sales will be credited to your Seller Balance within 2 to 4 working days when either:

Buyer confirms order has been received or,
DazzyDeals Guarantee period ends

DazzyDeals Guarantee is a feature that protects both Buyers and Sellers against fraudulent transactions to keep online shopping and selling safe and easy. 

It protects users by holding the payment to Sellers until the Buyer confirms the receipt of the order. Once the Buyer accepts the order, the payment will be released to the Seller.

If you need to swap an item

Buyer inofrmations

Once you’ve found an item you’d like to buy, you can go to checkout to complete your purchase. Here’s how:

  1. Select Buy It Now on the listing.
  2. Select Check out as guest.
  3. Fill in your shipping address, email address, and payment information.
  4. Select Confirm and pay.

You can still register as an DazzyDeals member after you’ve bought an item as a guest. Your guest purchases will still be managed separately, but you’ll find all your future purchases in My accouant.
To create an account, select View order details in your guest order confirmation email and then select Register at the top of the page.
Once you’ve created an DazzyDeals account, you’ll get all the benefits of being a member. You can:
• access full order details
• bid on auction-style listings
• leave feedback
• send messages to other eBay members
• use My accouant to manage and track orders

DazzyDeals supports a total of 2 payment options:
  1. Credit/Debit cards
  2. Paypal

Sellers need to ensure that they’ve shipped out the order within the DTS period. Otherwise, the order will be automatically canceled and payment for non-COD orders will be refunded to the buyer at the end of the DazzyDeals Guarantee period.

You can find all the information about a purchase, including shipping address, order number, and tracking details, in your order details.

Every time you purchase an item on DazzyDeals, you’ll receive an order confirmation email letting you know your order is complete and that your item should soon be on its way.

Your order confirmation email will contain your estimated delivery date, any available tracking information, and your order number.

One of our top priorities is protecting our members, so we don’t allow contact information to be used to complete sales off our site. When this happens, it poses a risk of fraud, and buyers and sellers aren’t covered by our protection programs if something goes wrong. If a seller asks you to complete a transaction outside of DazzyDeals, please Contact Us

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On all orders

Easy 30 days returns

30 days money back guarantee

100% Secure Checkout

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