Refund and Exchange Policy for DazzyDeals

At DazzyDeals, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our Refund and Exchange Policy is designed to ensure transparency and fairness.

Returns:

  • Eligibility: Returns are accepted within 24 hours of product delivery. To qualify, items must be unused, in their original packaging, and in the same condition as received.

  • Non-Returnable Items: Certain products, such as bubble liquids, swimming pools, tents, helicopters, drones, and inflatable items, are exempt from returns due to their nature and potential for misuse.

  • Process: To initiate a return, please provide your order number or proof of purchase. Contact our customer support team at [insert contact information] for assistance.

Refunds:

  • Inspection: Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • Approval: If approved, refunds will be processed within 5 working days and credited to your original payment method.

  • Sale Items: Only regular-priced items are eligible for refunds; sale items are non-refundable.

Exchanges:

  • Defective or Damaged Items: We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [insert contact information].

Shipping Returns:

  • Responsibility: Customers are responsible for return shipping costs. Shipping costs are non-refundable; if a refund is issued, the return shipping cost will be deducted.

  • Address: To return your product, please send it to: [insert return address].

  • Shipping Method: For high-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Gifts:

  • Gift Returns: If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return upon receipt of the returned item.

For any questions or assistance regarding refunds and returns, please contact our customer support team at [insert contact information].

Note: This policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.